Developing Competencies for 2020 Workforce

Date: July 18 - 21, 2017. .
Venue: Lagos State - Nigeria
Fee: $1,000.00

Four years from now, over one-third of skills (35%) that are considered important in today’s workforce will have changed.

By 2020, the Fourth Industrial Revolution will have brought us advanced robotics and autonomous transport, artificial intelligence and machine learning, advanced materials, biotechnology and genomics.

These developments will transform the way we live, and the way we work. Some jobs will disappear, others will grow and jobs that don’t even exist today will become commonplace. What is certain is that the future workforce will need to align its skill set to keep pace.

CPSPD looks at the employment, skills and workforce strategy for the future and have started training tomorrow workforce today.

What skills will change most?
Creativity will become one of the top three skills workers will need. With the avalanche of new products, new technologies and new ways of working, workers are going to have to become more creative in order to benefit from these changes.

Robots may help us get to where we want to be faster, but they can’t be as creative as humans (yet).

Whereas negotiation and flexibility are high on the list of skills for 2015, in 2020 they will begin to drop from the top 10 as machines, using masses of data, begin to make our decisions for us.

A survey done by the World Economic Forum’s Global Agenda Council on the Future of Software and Society shows people expect artificial intelligence machines to be part of a company’s board of directors by 2026.

Similarly, active listening, considered a core skill today, will disappear completely from the top 10. Emotional intelligence, which doesn’t feature in the top 10 today, will become one of the top skills needed by all.

Disruption in industry
The nature of the change will depend very much on the industry itself. Global media and entertainment, for example, has already seen a great deal of change in the past five years.

The financial services and investment sector, however, has yet to be radically transformed. Those working in sales and manufacturing will need new skills, such as technological literacy.

Some advances are ahead of others. Mobile internet and cloud technology are already impacting the way we work. Artificial intelligence, 3D printing and advanced materials are still in their early stages of use, but the pace of change will be fast.

Change won’t wait for us: business leaders, educators and governments all need to be proactive in up-skilling and retraining people so everyone can benefit from the Fourth Industrial Revolution. Think CPSPD. Start the future today.

The Certified Performance Improvement Professional (CPIP)

Date: July 18 - 21, 2017..
Venue: Lagos State - Nigeria
Fee: $1,000.00

The Certified Performance Improvement Professional Course in Lagos is part of a series of certification courses dedicated to enhancing Productivity in practice. These courses were organized in 2015 at global level in more than 25 cities from 4 continents, by The Centre for Productivity and Development.

The agenda for the Certified Performance Improvement Professional Course covered in the first day the following subjects:

  • Performance Management Framework;
  • Performance Improvement Scenarios;
  • Data Analysis;
  • Data Reporting;

The second day sessions covers the following discussion topics:

  • Decision Making
  • Initiative Management
  • Learning and Improvement
  • Building a Performance Culture

In the third day of the course the next themes are:

  • Performance Improvement
  • Performance Improvement: Stakeholders
  • Performance Improvement: Operations
  • Review and Certification Exam

The course has been attended by practitioners from all over the world, having different backgrounds and areas of expertise in their working fields like utilities, education and training.

Before beginning the course, sharing challenges of previous experience in improving performance was encouraged and some of them were:

  • Overstretched targets
  • Staff not involved in the target setting process
  • Discrepancy between employee’s capabilities and job description
  • Initiatives not liked with strategy / improper cascading
  • Lack of standardization
  • Translating theory into practice - applicability
  • Integration and connection of initiatives with processes related to.

Participants were often invited to express some learning needs and they communicated the following expectations from the course:

  • Create an efficient management system;
  • Define the components and structure;
  • Set strategies for performance improvement;
  • Latest trends in performance improvement;
  • Creating and managing recovery plans;,
  • Reviewing performance;
  • Updating performance management architecture blueprint;
  • Challenges in managing performance;
  • Steps of the performance improvement process as part of the corporate level.

In addition to the training sessions, the learning experience is comprised of a pre-course stage, e-learning platform, a core course stage and an after-course stage. Upon participating at the face to face training course and completing all the activities on our eLearning platform participants receives the following:

Certificate of Attendance: after participating at the 4 days of on-site training course

Certified Performance Improvement Professional: after participants have successfully completed all of the 4 stages of the learning experience- pre-course activities, eLearning platform. 4 days of on-site training course and passing the Certification Exam.

Best Practices for Productivity Improvement Course

Date: August 23 - 25, 2017.
Venue: Lagos State - Nigeria
Fee: $600.00

Productivity is a cornerstone in managing a successful organization operation in a competitive market environment. Today’s organizations competes not only with the next door operation but world-wide and to succeed requires more effective and efficient use of all the resources available to a business; the essence of productivity.
To be able to manage resources in such a manner requires our supervisors, executives and managers to be equipped with new knowledge and skills in productivity practices so that they can value-add to business operations in a tangible way. This course aims to provide such knowledge and skills for our organizations to remain competitive and profitable.

Course Objectives
This 4-day workshop aims to equip participants with the knowledge and skills to implement basic productivity practices in the workplace

The contents of the workshop are:

  • What is productivity all about?
  • Effective use of resources and how to measure their effective utilization
  • Understanding cost and time factors in producing goods & services
  • A closer look at MAN as a factor of business operations in a competitive environment
  • Identifying factors that lower productivity
  • What a productive environment is all about
  • The impact of management decision making
  • Understanding basic productivity management models part 1.
  • Understanding basic productivity management models part 2.
  • Building up a productivity framework
  • Productivity partners upstream and downstream
  • Understanding the 4 dimensions of reality
  • The AMP model to unlimited potential
Who Should Attend
  • Supervisors
  • Officers
  • Executives
  • Managers responsible for improving productivity in the workplace.
Training Methodology
  • Lectures
  • Group Discussions
  • Exercise and Presentations.

MSP Certification (Multi Skilled Professional)

Date: July 4 - 6, 2017.
October 24 - 26, 2017.
Venue: Lagos State - Nigeria
Fee: $2,000.00

This MSP certification (multi skilled professional) help you turn Population into Competitive Assets:

  • You may be somewhat contented with the way things are in your life, but that is not to say that you are being all you can be.
  • If you were performing at your highest potential
  • You wouldn't be somewhat contented, but completely fulfilled.
  • If you aren't fulfilled, then accept my apologies.
  • Even if you are submerged in problems, don't let that be the cause of your not pursuing all that you can be.
  • Aspirations, dreams and goals should be allowed to live within your heart so you can live a life of purpose and fulfillment.
  • Let's review a few points so you can discover what makes you tick.
  • - Do you know what it is you really want?
    - Do you need to change?
    - Can you see the bright side in your new discovery?
    - Are you comfortable with your chosen path?
    - Have you done enough for yourself?
    - Discover How to make Millions as a Multi-Skilled Professional (MSP)
MSP – Benefits
  • Work as an Multi-Skill Certified professional (Locally & Internationally)
  • Work as a Creative Manager/ Entrepreneur (Locally or internationally)
  • Become A Highly Motivated Fund Raising Expert
  • International Training
  • Earn $10,000 (USD) or More Per Month as a MSP
  • Use the Designation MSP after Your Name
  • Obtain Global Executive Certificate and work anywhere in the world
  • Belong to International Alumni
  • Award of certificate after the training
Topics to be covered
  • Becoming a MSP Turn Population into Competitive Assets
  • How to Unlock Your Full Potential
  • Personality Test Kit – A Tool to a Success Personality
  • Art of Getting Dream Job/Appointments

10 minutes Creative MBA
• Real Estate Investment Strategies
• Creative Entrepreneurship

500 Low Cost Business Ideas
• Entrepreneurial Finance - fly with your Ideas

30 Ways of Raising Capital outside Banks
• Coordinating Others - fly with your People

20 Ways of Raising Human Capital
• Quality Control and Service Orientation - the science of service Leadership

18 Ways of Raising the service bars
• Negotiation, Judgement and Decision Making - Anything can be negotiated

20 Ways of trusting your judgements and guts
• Complex Problem Solving and Critical Thinking - You get Rich by solving Problems

15 Ways of Raising your problem solving credentials
• Active Listening and Creativity - Innovate your way to success

10 Ways of Re-creating your environment
• Financial Literacy and Planning - Plan for Results

20 Ways to harness your human, material and Financial Resources

Training Objectives

  • At the end of the MSP certification (multi skilled professional) training, Participants would
  • Develop Multi-skilled mindset and leadership attitudes
  • Show concern on the need to unlock your full potential
  • Learn how to win at job interview /Negotiation
  • Learn how to generate great business ideas-over 201
  • Understand how to be profitably self-employed
  • Show Opportunities and guidelines for starting your business
  • Explain 25 ways of raising start-up & growing business capital outside banks
  • Discuss how to acquire and develop property without tears
  • Understand How to curb technology fraud (ATM, e-mail etc)

How to Become Productive Team Leader

Date: October 17 - 19, 2017
Venue: Lagos State - Nigeria
Fee: N135,000.00

Starting to manage or lead a team from scratch can be very daunting. This course provides delegates with the vital practical tools and techniques in managing and developing themselves and their teams to ensure that their professional and business goals are achieved. This will enable delegates to be effective from day one.

Learning Objectives

  • What is the role of leader, manager and supervisor, and the difference between them?
  • How to build a team
  • Managing the team performance
  • Efficient delegation skills
  • How to conduct effective appraisals including role plays
  • Communication and active listening skills, especially how to give and receive constructive feedback
  • Learning log and management development action plan

  • Who should attend?
    • Team leaders
    • Manager of teams of any size
    • Supervisors

    Course level: Intermediate

Dealing with Difficult Staff

Date: October 17 - 19, 2017
Venue: Lagos State - Nigeria
Fee: N135,000.00

Handling a difficult member of staff is not usually something we volunteer for but many have to do it. Getting it right can make a difference to the future of that relationship and your reputation as a manager. This course provides information about avoiding the pitfalls and how to spot the games people play so you can manage even the most challenging staff.

Course level: Intermediate

Who should attend?
This course will be of benefit to the following set of people:

  • Managers
  • Team Leaders
  • Supervisors

Client Feedback Studies

Date: July 18 - 20, 2017
November 7 - 9, 2017
Venue: Lagos State - Nigeria
Fee: N135,000.00

Without satisfied clients a business will risk failure or slow decline. Companies should treat most feedback from clients with the utmost gravity and if necessary integrate clients views into strategic planning.
This course looks at different ways to approach clients for feedback and discusses how client input is relevant to the business from many different perspectives. It explains:

  • How to structure a feedback questionnaire
  • How to integrate client opinions effectively
  • How to deal with any negative comments or complaints
  • Course level: Intermediate

    Who should attend?
    This course will be of benefit to the following set of people:
    • Professionals
    • Business developer
    • Client care.

Managing Productivity and Performance

Date: Date: July 18 - 20, 2017
November 7 - 9, 2017
Venue: Lagos State - Nigeria
Fee: N135,000.00

Employees are typically the most costly resource for an organisation, and therefore it is important to invest in supporting employee performance to ensure the organisation benefits to the fullest extent. This course is particularly useful for those managing small teams and projects.

Course level: Intermediate

Who should attend?
This course will be of benefit to the following set of people:

  • Unit Head
  • Supervisors
  • Managers
  • Employee

Assertiveness for Professionals

Date: September 5 - 7, 2017
December 5 - 7 , 2017
Venue: Kaduna State - Nigeria
Fee: N135,000.00

This course is about handling tricky situations in a way that is fair and acceptable for all those involved. Becoming more assertive can be of immense benefit to everyone. Being more assertive can make you feel more confident, enhance your self-esteem, reduce the impact of stressful situations and help you to be more successful both personally and professionally.

Course level: Introductory

Who should attend?
This course will be of benefit to those who regularly deal with people and don’t always get it right but want to.

Successful Interview Techniques

Date: October 10 - 12, 2017
Venue: Enugu State - Nigeria
Fee: N135,000.00

Getting the right candidate for the job should not be a lottery. It requires skill and an understanding of new procedures. Does your recruitment and interviewing process stand up to scrutiny or challenge? This course will help you through the maze and give you helpful ways to make the preparation and interviewing process legal, smooth and professional.

Course level: Intermediate

Who should attend?
This course will be of benefit to those involved in conducting recruitment interviews, working in HR, management or training.

Coaching Skills

Date: August 1 - 3, 2017
November 21 - 23, 2017
Venue: Lagos State - Nigeria
Fee: N135,000.00

Are you already at the top of your game, but want to raise the bar? Are you a high performer looking for the professional competitive edge, by enhancing leadership, presentation or business development skills? Do you seek more satisfaction, fulfilment or work-life balance? Or perhaps you feel that you or your team need a catalyst to unleash potential.

Coaching is a highly powerful method for developing professional and personal excellence and is heralded as the way to create and evolve the corporate organisations of the future. Evidence shows that coaching improves profitability, performance and the working environment. This very practical interactive course, facilitated by highly qualified professionals, will give you the knowledge, skills and strategies to coach yourself and others

Course level: Intermediate

Who should attend?
Delegates will benefit more by identifying one or more areas they would like to address by coaching.
This course will be of benefit to all:

  • Professionals
  • Supervisors
  • Managers
  • Leaders

How to Win New Business

Date: August 1 - 3, 2017
November 21 - 23, 2017
Venue: Lagos State - Nigeria
Fee: N195,000.00

This course is designed for professionals who require an understanding of what it takes to win new business through tenders. It will look at how to develop strategic understanding of the tendering organisation before deciding on an appropriate response. From this basis, your competitive differential will direct you to the best approach to writing a document and preparing for a successful presentation.

The course concludes with a summary of how to capture your experience from each submission building a truly ‘learning organisation'.

Course level: Intermediate and Advanced

Who should attend?
This practical course will benefit all professionals who require a clear guide on how to approach ‘Invitations to Tender’ and want to secure new business

How to Conduct Effective and Efficient Meetings

Date: August 15 - 17, 2017
Venue: Abuja State - Nigeria
Fee: N135,000.00

Meetings today are a way of business life so let’s make them intentional and effective. If you feel you are being propelled to chair or take minutes of a meeting and have never done this before and/or your meetings are getting stale then this course is for you. It provides insights into why hold a meeting in the first place. It outlines a step by step approach to an effective meeting process as well as including key communication skills for effective meetings.

Course level: Introductory and Intermediate

Who should attend?

  • Team Leaders
  • Managers

Time Management for Professionals

Date: August 15 - 17, 2017
Venue:Abuja State, Nigeria
Fee: N135s,000.00

Managing time efficiently could not only improve your productivity but will also help you to achieve a less stressful and more enjoyable way of operating both within the firm and outside it. This practical and interactive workshop will demonstrate how to improve the way you manage yourself, your colleagues and your environment to achieve efficiency and effectiveness.

Course level: Intermediate

Who should attend?
This course will be of benefit to all people wishing to improve their time management skills.

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