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Course Overview: Advanced Negotiation and Persuasion Skills for Sales Professionals
This course is designed for sales professionals seeking to elevate their negotiation and persuasion capabilities. Participants will explore advanced techniques and strategies that enhance their ability to negotiate effectively and persuade clients. By combining theoretical concepts with practical exercises, this course prepares individuals to navigate complex sales situations with confidence and skill.
Course Outline
Module 1: Principles of Negotiation
Understanding key negotiation concepts and styles.
The psychology of negotiation: influencing factors.
Building rapport and establishing trust.
Preparing for successful negotiations.
Module 2: Advanced Persuasion Techniques
Techniques for crafting compelling value propositions.
Utilizing storytelling and emotional intelligence in persuasion.
Recognizing and overcoming objections.
Adapting communication styles to different audiences.
Module 3: Strategic Negotiation Tactics
Exploring various negotiation strategies (e.g., win-win, competitive).
Leveraging BATNA (Best Alternative to a Negotiated Agreement).
Managing high-stakes negotiations and difficult conversations.
Closing techniques that drive commitment.
Module 4: Post-Negotiation Strategies
Evaluating negotiation outcomes and performance.
Building long-term relationships post-negotiation.
Continuous improvement through feedback and reflection.
Implementing lessons learned in future negotiations.
Conclusion
By the end of this course, participants will have honed their advanced negotiation and persuasion skills, equipping them to handle complex sales scenarios effectively. With a comprehensive understanding of strategies and techniques, learners will be empowered to achieve favorable outcomes and foster strong client relationships.
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