Creating training and development tools to ensure that managers conduct performance appraisals effectively involves designing the process, training employees on how to use the tools, training managers on how to provide feedback and set performance goals while adhering to legal guidelines, distributing resources including instructions and monitoring the whole process. Comprehensive performance appraisal training and development enable organizations to validate that their employees have the right skills and knowledge to complete job tasks and produce quality products and services

Learning Objectives

• To have an effective performance management system that will motivate, retain and develop staff; manager, supervisors or staffs who have to do appraisal must see the process as a total system to be effective.
• Describe what Performance Management is
• Describe steps needed to have an effective performance appraisal system
• Explain the role and responsibility of the management and staff in performance appraisal
• Assess performance objectively
• Evaluate performance and conduct an appraisal session
• Understanding Organization, department and individual goals relationship
• Understand the Performance appraisal process
• Impacts of non-performers
• Writing SMART objectives
• Evaluating Performance
• Monitoring and sources for performance feedback
• Pitfalls to avoid appraising performance rating
• Providing Feedback
• Conducting Performance appraisal
• Developing training and development plans after appraisal