2 participants: 5% Group Discount
3 to 5 participants: 10% Group Discount
6 or more participants: 15% Group Discount
Group discount applies for payment one week prior to the training date
(Available also for customised Training by Duration, Venue & Fee)
Measuring and improving organizational
performance is a key organizational process. One way to do this is the
development of high-quality output measures organized into a feedback
system specifically designed to improve motivation and performance. The
workshop will focus on approaches to doing this with special emphasis
on one technique, the Productivity Measurement and Enhancement System
(ProMES). ProMES was designed to be a practical method of measuring
organizational productivity and to use these productivity measures as
feedback to help people improve their productivity. Results using the
system indicate that
It generally results in large increases in productivity which last over long periods of time,
It can be used in many different types of organizations with people at all levels of the organization,
The system is highly cost effective to use, and
Attitudes and stress improve under the system.
The workshop will focus on practical
issues in doing such an intervention and will simulate the steps in
doing ProMES using the workshop participants as members of the design
team. The focus will be on the practical issues that a ProMES
facilitator must deal with in actual projects. Participants will also
be provided with materials that are concrete guides to using ProMES in
actual organizations. This workshop is designed for practitioners and
researchers interested in better understanding how to use performance
measurement and feedback to improve organizational performance.
Learning Objectives
This workshop is designed to help participants:
The Need for Productivity Measurement
Forms of Productivity Measurement
Levels of Productivity Measurement
Types of Productivity Measurement
Summarize the value of output-based feedback systems
Identify key issues that must be resolved before starting such a project
Learn how to facilitate a ProMES intervention
Assess the progress of a project including criteria for the measurement and feedback system
Productivity Ratio
How to Develop an Integrated Productivity Measurement System
Key Result Areas
Key Performance Indicators
Benefits of KPIs
Suggestion Scheme
Benefit of Suggestion Scheme
Implementation Requirements
Suggestions Guide
Tips On Writing Suggestion
Incentives, Award and Recognition
Points to Remember in Evaluating Suggestions
Essential Elements of an Effective Suggestion Scheme
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