Special Discount
Total Quality Management (TQM) Course
- 11 - 14 Feb 2025
- 06 - 09 May 2025
- 05 - 05 Aug 2025
- 07 - 07 Nov 2025
- Yaba, Lagos, Nigeria
- Yaba, Lagos, Nigeria
- Yaba, Lagos, Nigeria
- Yaba, Lagos, Nigeria
Special Discount
2 participants: 5% Group Discount
3 to 5 participants: 10% Group Discount
6 or more participants: 15% Group Discount
Group discount applies for payment one week prior to the training date
(Available also for customised Training by Duration, Venue & Fee)
Details
Total quality management (TQM) is a management approach to long-term success through customer satisfaction. Training courses in TQM will teach you how to use a combination of strategy, data, and effective communication to integrate quality into all aspects of your organization.
Total Quality Management TQM, also known as total productive maintenance, describes a management approach to long-term success through customer satisfaction. In a TQM effort, all members of an organization participate in improving processes, products, services, and the culture in which they work.
Learning Objectives
- Meaning of Quality
- Origin of TQM
- Total Quality Management Defined
- Main Characteristics of TQM
- Objective and Benefits of TQM
- Principles of TQM
- How to Implement TQM
- Significance of the 4 Stages of TQM
TESTIMONIALS
Here is what members who attended HR, Management and Leadership Courses said
It will help me improve my approach to governance and prepare for higher
leadership positions pertaining to legal advisory and company secretarial role
The personal financial planning session was quite enjoying and
instructive
The facilitators are good and full of experience. They have mastery of their presentation
I have acquired new leadership skills and techniques
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