Conference Theme: Transformational Industrial (IR) and Employee
Relations (ER) Conference
Introduction
Industrial Relations are concerned with the maintenance of the employment
relationship, essentially how trade unions and management of an organization
interact.
The conference on Transformational Labour & Industrial Relations conference
will provide participants with a current understanding of Labour and Industrial
Relations (IR) practices. This dynamic and interactive conference will help you
transform your industrial relations, so it meets the needs of all stakeholders
over the coming decade.
Industrial Relations have undergone many changes over the past decade,
but it continues to be a critical area for all organizations.
The conference will highlight:
Employee Relations (ER & IR) What it is and What it
should be?
The economic, legal & social perspectives of IR
The employment relationship and the psychological contract
Negotiation skills for collective bargaining
How to manage workplace conflict? An Introduction to Meditation Techniques
Objectives
By the end of this Conference, participants will
learn to:
Develop a collaborative approach to labour & industrial
relations
Examine techniques and methodologies for enhancing &
transforming IR Appreciate the importance of employee engagement and
empowerment
Understand the people factors in IR Critically analyse the possibilities of effective conflict
resolution
Utilise mediation skills as a practical intervention into
disputes
Organisational Impact
An appreciation of the benefits of
transformational IR in the workplace
A focus on best practices in labor and industrial
relations
Stronger labour management relations
Reduced time and costs spent on grievance
arbitration
Promoting and supporting collaboration in
negotiations
Personal Impact
Improve your effectiveness as a trade union
delegate or official
Develop practical, transferable skills and
competencies
Better understand the future of labour and
industrial relations
Practical skills in the practice of mediation
Learn about the modern role of the union
official or delegate
Training Contents
1. Transformational Employee, Labour & Industrial Relations
The Context for Labour, Employee &
Industrial Relations
Understanding the Functional Role of Trade
Unions
Trade Unionism in Africa, The Gulf, and
Globally
Current Trends in Employee & Industrial
Relations
The Nature of the Employment Relationship and
the Psychological Contract
Employee Relations: Economic, Legal &
Social Perspectives
2. Vital People Factors in the Workplace
Collective Negotiation and Consultation
Techniques and Processes to Manage Grievances
Efficiently
Dignity at Work: Workplace Bullying Example
The Flexible Firm Model and the Labour
Utilisation
Involvement, Participation, and Employee Voice
3. Negotiation Skills for Collective Bargaining
Collective Bargaining
A Win-Win Approach to Negotiation
Stages of Negotiation & the Coleman Raider Bare-bones Model
Exploring Competition and Cooperation
Introduction to Reframing Techniques
Cultural Differences that Affect Negotiation
and Collective Bargaining
4. Managing Conflict and Workplace Mediation Skills
Understanding Conflict
Analysing your Conflict Handling Behaviour
(styles)
Resolving and Managing Conflict avoiding
conflict escalation
The Abilene Paradox and Avoiding Groupthink
Alternative Dispute Resolution (ADR)
Understanding Arbitration, Conciliation, and
Mediation
5. Practical Techniques of Mediation
The Mediation Processes
Issues Suitable for Mediation
The Mediators Role
The 5-step Framework for Effective Mediation
Reaching and Formalising Agreements
Personal Action Planning
Training Methodology
Participants in this conference will receive thorough training on the subjects
covered by the Conference outline with the facilitator utilising a variety of
proven adult learning teaching and facilitation techniques.
This conference is very participatory and interactive. It involves skill
practice in a group setting. Training methodology includes individual and group
activities that will intersperse the sessions. A variety of practical
sessions, relevant case studies, simulations, and group games and activities
are programmed into this Conference.
Who Should Attend?
Union Delegates and Officials
Employee Relations (ER) Personnel
Industrial Relations (IR) Personnel
Human Resource Management (HRM) Professionals
who need to understand Industrial Relations & Employee Relations
Those managers who would benefit from an
understanding of trade union issues
Anyone who wants to learn practical skills in
labour negotiation and workplace mediation
ACCOMMODATION:
This conference is non-residential. Participants are to lodge in hotels of
their choice near the Training centre. A list of these Hotels will be provided
upon request
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